Call Center

Main Communication and Relationship Chanel Between a Company and its Customers.

The customer service manages inbound and outbound calls, providing information, serving suggestions, requests and complaints relating to the products / services throughout the customer life cycle, across multiple channels.

Services oriented according to customer type: B2C (Business to Consumer), B2B (Business to Business), targeting profiles (mass, VIP, etc.). Additionally, it may include customer retention activities and cross and up selling strategies, considered valuable sources of additional income to the business, and information that will provide value to your company and will help in decision making.

Call Center
Call Center: Main communication and relationship channel between a company and its customers.

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