Business Process Management (BPM)
Management came about after the industrial revolution, when professionals decided to seek solutions that did not exist before in order to solve problems using various methods of science to manage the business of the time which gave rise to the science of administration, for knowledge and application of of technical and administrative models are necessary.
Management or Business Process Management (BPM) aims to connect the strategy to the focus of the customer via better processes.
Business Process Management uses best management practices such as process mapping, modeling, definition of level of maturity, documentation, communication plan, automation, monitoring through performance indicators, continuous improvement, and transformation cycle. The goal is the continuous improvement and transformation of processes to achieve the expected results.
The goal is growth, established by the company through human endeavor organized by the group, with a specific goal. Institutions can be private, joint stock companies, profit or non-profit.